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Digital Subscription Terms

This page provides the terms of sale and purchase for Delaware Newsline digital products, including digital subscriptions and one-time purchases, offered by Delaware Newsline. In these terms, unless the context otherwise requires, all further references to “you” and “your” means you as an individual user.

  1. GENERAL TERMS OF SALE

1.1. Definitions

The term “digital product” refers to paid digital products available from Delaware Newsline, including both Delaware Newsline digital subscriptions and one-time purchases.

1.2. About Digital Products

You are not required to purchase anything for certain limited use of delawarenewsline.com. However, if you do not purchase a subscription or product, your access to delawarenewsline.com content and services will be limited.

You can review the various Delaware Newsline news digital subscriptions here.

We reserve the right to modify the content, type and availability of any digital product at any time.

Only one person may use the user name and password associated with a digital product account.

For details about your purchases, including payment methods and billing cycles, visit the Account area of delawarenewsline.com.

1.3. Processing and Payment

We will process your purchase as promptly as possible. There may be a delay in the activation of your digital subscription while payment details are verified.

We accept major credit cards, PayPal and certain digital wallet services. We reserve the right to reject any order or purchase at any time.

If your initial payment authorization is later revoked, your subscription or access to premium content will be terminated. Contact our Digital Subscription Center if you believe your access was terminated in error.

Unless specified otherwise in the Cancellation and Refund Policy, all charges are nonrefundable.

To view or change your payment method, visit the Account area of delawarenewsline.com.

We may receive updated credit card information (new credit card number or updated expiration date) from your credit card issuer. The disbursement of the updated credit card information is provided to us at the election of your credit card issuer. We are not responsible for the distribution of your updated credit card information. Your credit card issuer may give you the right to opt out of the update service. It is your responsibility to contact your credit card issuer with regards to your right to opt out of the update service.

1.4. Pricing

When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.

Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.

All prices are in United States Dollars, unless otherwise stated.

We reserve the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.

Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.

If a stated price or other material information is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price and reserve the right to cancel, to terminate or not to process orders (including accepted orders). We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.

Additional Costs

Your subscription may not include access to all areas of the digital product, and you may have to pay additional fees for full access. These additional charges will be clearly stated.

When you use your digital subscription, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.

If you believe someone else has used your account or you are being charged for a subscription you do not have, please contact our Digital Subscription Center.

1.5. Billing

1.5.1. Billing of Digital Subscriptions

We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.

All delawarenewsline digital subscriptions are renewed automatically. When we renew your subscription, we will use the payment method currently associated with your account. You can view your payment method at any time in the Account area of delawarenewsline.com.

In most cases, you will not be notified in advance of impending renewals. Please see our Cancellation and Refund policy below for information about canceling.

1.5.2. Currency

The currency in which you will be billed will be stated during the purchase process and is determined based on your billing address.

1.6. Unpaid Charges

If your credit card expires or your payment method is invalid, your subscription will not automatically be terminated. You will remain responsible for all charges.

You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys’ fees, collection agency fees and any other associated costs.

1.7. Promotions

We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.

You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, your subscription will automatically renew at the rates displayed at the time of purchase.

We will not notify you in advance that the promotion is about to end and we will not notify you when your promotional rate has ended. To cancel and avoid being charged, you must notify us before the promotion ends.

1.8. Software Products

If you purchase a digital subscription that includes downloadable software, your download and use of that software may be subject to additional terms or end user license agreements.

1.9. Third Parties

If you have purchased your product through a third party (such as Google Play and iTunes), these Terms of Sale may not apply to you. In that event, your contract for such products will be with the third party and not with us. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly.

1.10 Electronic Notifications

You consent to receive notifications from us electronically to the email address you provide to us. You agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication. You agree that you have the ability to store such electronic communications such that they remain accessible to you in an unchanged form.

1.11. Severability

If any section of these Terms of Sale is deemed invalid, void, or for any reason unenforceable, that section will be deemed severable and will not affect the validity and enforceability of any remaining sections.

  1. CANCELLATION AND REFUND POLICY

2.1. Cancellation and Refunds of Digital Subscriptions

When you cancel a subscription, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.

Except in the case of certain promotions, you can change or cancel your digital subscription at any time by contacting our digital subscription center at subscriptions@delawarenewsline.com. You can also contact us by using the chat button that appears at bottom right hand corner of this webpage.

Cancellations are effective in the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your subscription for the remainder of the current billing period.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital subscriptions at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

Cancellations by Us

We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

2.2. Cancellation During Promotional Periods

Certain promotions may not permit cancellation during the promotional period. You agree to the cancellation and refund terms stated at the time of purchase.

2.3. Changing Your Subscription

When you change your subscription, you will receive a pro-rated credit toward your new subscription.

2.4. Cancellation and Refunds of One-Time Purchases

One-time purchases cannot be canceled or refunded.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

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